How do you spell Pella? G-A-R-B-A-G-E
High end crap that WILL leak, rot, and mold. Don't waste your money.
28 units installed in 2003 by top notch contractor. Thus far we have had 15 units fail, fortunately under warranty.
Specs: Pella ProLine Aluminum clad wood- with bad exterior seals- water intrusion happened where the seals failed. You spend big money & you expect to sit back and enjoy the view through your fancy windows, right? Yes!
But.. Sorry.... Wrong! Instead, nine years after installation your view is marred by the horrific image of the interior window frame wood (fixed sashes and crank-out awnings) turning black with mold. Not to mention outright leaking. Here's the thing folks, and potential Pella buyers: people are not making this stuff up. If you think that by buying Pella you are buying quality, then think again. Suggest you find another manufacturer.
Back end Pella customer service has been fine, dealing with this disaster. But that's small consolation. 1287e72
High end crap that WILL leak, rot, and mold. Don't waste your money.
28 units installed in 2003 by top notch contractor. Thus far we have had 15 units fail, fortunately under warranty.
Specs: Pella ProLine Aluminum clad wood- with bad exterior seals- water intrusion happened where the seals failed. You spend big money & you expect to sit back and enjoy the view through your fancy windows, right? Yes!
But.. Sorry.... Wrong! Instead, nine years after installation your view is marred by the horrific image of the interior window frame wood (fixed sashes and crank-out awnings) turning black with mold. Not to mention outright leaking. Here's the thing folks, and potential Pella buyers: people are not making this stuff up. If you think that by buying Pella you are buying quality, then think again. Suggest you find another manufacturer.
Back end Pella customer service has been fine, dealing with this disaster. But that's small consolation. 1287e72
 Comments (6) |
| 1. Written by NotAPellaFella on March 19, 2012 from dallas, texas, US Please note that the system placed my last comment as coming from Dallas, Tx. This is wrong. The windows live in a Zone 6, four-season environment, with ample airflow, and good sun- high on a ridge top, no nearby vegetation to hold in moisture. |
| 2. Written by NotAPellaFella on March 19, 2012 from dallas, texas, US Thank you RH for your note about homeowners and proper maintenance. I will note that in my case I practiced due diligence and never saw any evidence of seal failure. (Didn't leave the windows open during rain, either!) If you do the research on the widespread disease affecting the Pella ProLine windows you will see that this is often the case- there is just plain NO Warning. Pella techs themselves, pulling apart the exterior cladding of my window, saw nothing that would have indicated trouble. Yet, open opening, we had a patient with APR (Advanced Pella Rot). |
| 3. Written by RH on February 23, 2012 from revere, massachusetts, US Most people think windows are maintenance free. They are not. Home owners have a responsibility in checking the windows every year. Windows do not rot overnight. Another point with casement and awning windows; you can't leave them open during rain for years then close them whenever you feel like it and then 8-10 years later expect them not to rot. You need to check the cladding and make sure no gaps develop and if they do, seal them ASAP |
| 4. Written by Pb Roy on January 8, 2012 from gaylord, michigan, US I just had another window that couldnt close due to the rotting through. 7 out 17 windows have rotting issue. Posted something on Pella Facebook to let others know about this issue. |
| 5. Written by NotAPellaFella on December 6, 2011 from los angeles, california, US Thank you Sandy Hanson, will look into that. I should note that subsequent to posting the above review, Pella techs arrived to replace sash & awning units. If only the job had been that simple. Here's the update- upon peeling back the exterior cladding it was discovered that the punky wood rot went well beyond just the sash portion of the window. The entire window assembly- fixed window above, crank-out awning below- will have to be replaced- and this is for numerous window openings. A nightmare. |
| 6. Written by Sandy Hanson on November 27, 2011 from ottumwa, iowa, US I hope that you contacted the quality firm in Chicago that has won the classaction against Pella windows. Your windows, I think, will qualify your family in this suit. Pella is a crooked firm and should be avoided by all familys! |
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