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  • Customers like
    • Installer responded to call1
  • Customers don't like
    • Windows are poor quality5
    • Poor quality window3
    • Worthless backing of product2

  • Jul 14
  • Home Construction and Repair
  • Ellington, Connecticut
  • Pella Impervia Windows
  • 90
  • REVIEW RATING 4/5

First of all I bought 13 of the Impervia fiberglass double hung windows, I think they are very poor quality, especially the screens and the way they attach to the windows. Very cheap! They tried to gouge me on the installation price $600.00 per window, Ridiculous at best! I had someone else install them for half the price. They also gouged me on the price of the windows. I chose Pella because I... Read more

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Well as everyone knows pella sells to lowes a few years back i bought pella double hungs 3 to be exact i went to buy 1 more n lowes said we dont carry that size anymore so lowes wants $513.00 campared to $185.00 i spent per window a couple yrs back so *** pella and lowes im ripping them out and buying andersons from now on!!! Add comment

  • Jul 08
  • Building Products
  • Cheyenne, Wyoming
  • Pella Windows Skylights
  • 31
  • REVIEW RATING 3/5

WHEN WE DID A NEW KITCHEN REMODEL ADD ON, WE USED PELLA WINDOWS WITH BUILT IN BLINDS. WE ALSO PUT IN 3 SKY LITES WITH 2 - WAY POWER RAISE AND LOWER, ALSO RETRACTABLE BUILT IN BLINDS. HAVING PROBLEMS WITH RAIN LEAKING DOWN IN KITCHEN ON ALL 3 UNITS. IS THIS THE PROBLEM /OF THE SKY LITE? NEVER LEAKED BEFORE WITH THE RAIN OR THE SNOW. LOOK'S LIKE IT IS THE PROBLEM WITH THE FANCY SKY LITE. FROM THE... Read more

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  • Jul 08
  • Building Products
  • Shaker Heights, Ohio
  • Pella Designer Series Windows
  • 48
  • REVIEW RATING 4/5

1991 Family Room Addition...Pella Designer Series Windows...casement / fixed / circle head... wood sill totally rotted out and wood sash bottom rail significantly rotted out...wood components do not appear to have been treated for rot...in my Professional opinion are defective design elements: sash glazing detail at aluminum to glass seal, absence of wood rot treatment and casement pivot arm... Read more

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  • Jul 06
  • Home Construction and Repair
  • Stillwater, Minnesota
  • Pella Sliding Windows
  • 51
  • REVIEW RATING 4/5

I purchased (7) Pella windows that were all the same. Pella missed the ship date and when asked we were told (1) windows was damaged on the shipping dock. So they held the order. I said great! Release the other (6) and we will be plenty busy while you build the last one. They wouldn't do that. I went up the management change until it became clear that they never did build any of the windows... Read more

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  • Jun 24
  • Building Products
  • Marion, Massachusetts
  • Windows
  • 90
  • REVIEW RATING 4/5

within the first two years of purchasing all new windows for my 5000q. ft. home, they all started to get condensation between the out window panes and the removable inner window. Then I started getting mold in same areas. I did whatever the company suggested and things just continued to get worse. The sent inspectors but never helped me except to offer me the opportunity to buy new windows and... Read more

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I am a high end contractor! I purchased over $500,000.00 worth of PELLA windows/ doors! As everyone knows their seals deteiriated! Rotted, walls, floors, mold situations , on and on. Lied to homeowners that I installed incorrectly! Bottom line they have no concern with satisfying homeowners. Their warranty is worthless! DO NOT PURCHASE PELLA! Add comment

  • Jun 19
  • Building Products
  • Hutchinson, Kansas
  • Windows
  • 42
  • REVIEW RATING 4/5

Recently purchased a home with Pella Windows. The home is 8 yrs old and a white film coats the exterior. Ive tried windex, vinegar, ammonia, CLR, degreaser...nothing works. Called local distribution for Pella and keep getting the run around. 2 phone calls and nothing. I've resorted to razor blade however 30+ windows will take forever. Would not purchase windows from Pella based on poor... Read more

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  • May 23
  • Building Products
  • Appleton, Wisconsin
  • Proline Double Hung Window
  • 156
  • REVIEW RATING 4/5

After reading all of the negative reviews...I doubt that the company will help out but here goes!! I bought this twindo a month ago. Today while cleaniong windows, I have discovered that there is black mold on the top sash of every window. I did have the home inspected and knew there was a mold problem with the patio frame and one window. Now I am discovering it on every window. Ugh!! I was... Read more

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  • May 11
  • Building Products
  • Sliding Windows
  • 100
  • REVIEW RATING 4/5

Sliders and hung windows aprox $8,000 installed late 2011. Sliders don't close at top, I was told I could buy and install a separate latch :(. Really Pe..a? Windows are 3 years old and stick close but not due to latch:(. Windows are more noisy than originals by the cheap builder. We bought better windows to improve our life style. Pel..a has me un-sticking them and having to beg them to stay... Read more

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